Keysight S5040A - Errors with Other Pre-Installed Software

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76 Keysight S5040A Open RAN Studio Player and Capture Appliance User’s Guide

4 Troubleshooting

Errors with other pre-installed software

If you encounter errors during or after installation / upgradation of other

pre-installed software; such as N7631C Signal Studio Pro for 5G NR or

Keysight PathWave 89600 VSA 2020 U1, or even encounter any

unexpected errors during usage,

1 Check “Uninstall a program” feature in the Control Panel to completely

remove the existing software version.

2 Download the latest version of installer:

a For N7631C Signal Studio Pro for 5G NR software from

https://www.keysight.com/find/N7631C.

b For Keysight PathWave 89600 VSA 2020 U1 software from

https://www.keysight.com/find/89600.

3 Run the installer.

4 If prompted, restart the S5040A Appliance to complete the installation.

For further support, contact a technical support executive at Keysight. See

https://www.keysight.com/find/support.