2 Service and Maintenance
64 Keysight U1281A/U1282A Service Guide
Returning the Multimeter for Service
Before shipping your multimeter for repair or replacement, Keysight recommends
that you acquire the shipping instructions from the Keysight Service Center. A
clear understanding of the shipping instructions is necessary to secure your
product for shipment.
1 Attach a tag to the multimeter with the following information:
– Name and address of owner
– Multimeter model number
– Multimeter serial number
– Description of the service required or failure indications
2 Remove all accessories from the multimeter. Do not include accessories
unless they are associated with the failure symptoms.
3 Place the multimeter in its original container with appropriate packaging
material for shipping.
If the original shipping container is not available, place your unit in a container
which will ensure at least 4 inches of compressible packaging material around all
sides for the multimeter. Use static-free packaging materials to avoid additional
damage to your unit.
Keysight suggests that you always insure your shipments.
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