59
There is a smell of burning rubber when using the unit.
1. Check to see if the Brush Roll is turning when the unit is on by looking at the green Brush
Roll indicator light. If the light is not on, then the Brush Roll may be stalled due to threads
around the ends. Unplug the unit. Then, remove the Brush Roll and make sure it rotates
freely at both ends.
2. The belt may not be fully engaged or disengaged. Make sure the green arrows or red
arrows on the Belt Lifter match up fully.
3. If a slipping belt has deposited a black residue on the Motor Shaft, remove it gently
using steel wool or sandpaper and replace the belt.
The Outer Permanent Bag or the Disposable Filter Bag has an unpleasant smell.
1. Replace the Disposable Filter Bag. See page 13.
2. Place a few drops of Odorific® II on a cotton ball and toss it in the Outer Permanent Bag.
3. Check for debris in the Mini Emtor.
4. It is not recommended to wash the outer cloth bag.
The Multi-Surface Shampoo System does not produce foam when
cleaning carpets.
1. Make sure the Suds Control Valve on the Shampoo Tank is turned clockwise to the
Carpet position.
2. Remove the elbow hose and check that the small suds screen is properly seated in the
bottom opening of the Shampoo Tank.
3. Remove the Shampoo Tank from the unit and check that the foam filter is in place on the
bottom of the large opening that connects to the Exhaust Port.
4. Use only Kirby Carpet Shampoo. Verify that the proper mixture of water and Kirby
Carpet Shampoo has been used in the tank. See page 34.
5. In addition, for proper cleaning, make sure the belt is engaged, and that the baffle strip
is inserted correctly on the bottom of the tray. See page 32.
Need additional assistance?
Your local independent authorized distributorship is available to assist you.
Or, contact The Kirby Company:
consumer@kirbywhq.com
1-800-494-8586 (United States and Canada)
TROUBLESHOOTING
To Next Page
Loading...
Need help?
General
