www.kodak.com/go/support 35
8 Troubleshooting
When you have questions about your printer dock, start here. Additional
technical information is available in the ReadMe file located on the Kodak
EasyShare software CD. For updates to Troubleshooting information, visit
www.kodak.com/go/printerdocks.
Printing problems
If... Try the following
Paper does not
feed
(Paper light may
glow steady
amber)
IMPORTANT:
Use only Kodak color cartridge & paper kits for
your printer dock. Do not use inkjet paper.
■ The paper tray may be empty. Load paper (page 6), re-install
the paper tray, then press .
■ Check the paper:
1 Remove the paper tray (page 6).
2 Inspect the paper supply: make sure paper is not damaged
in any way, or removable tabs have not been detached.
Replace with new paper if necessary.
3 Carefully "fan" the paper to keep the sheets from sticking
together.
4 Reload the paper tray. Do not exceed the fill line.
5 Re-install the paper tray, then press to resume printing.
■ Clean the paper feed roller (page 34).
Multiple sheets of
paper are pulled
through printer
1 Remove the paper tray (page 6).
2 Remove the paper supply from the paper tray. Carefully "fan"
the paper to keep the sheets from sticking together.
3 Reload the paper tray. Do not exceed the fill line.
4 Re-install the paper tray, then press to resume printing.
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