Kogan Agora - FAQ and Troubleshooting; Battery and Power Issues

center for assistan
ce immediately.
If you are not able to resolve the issue, contact a nearest service
help and maintenance.
or the AC power cord may be defective. Consult your dealer for
consult your dealer.
should I do?
FAQ and troubleshoo
ting 33
proble
m, then the battery, the power source in your Notebook ,
meter icon is showing a charge sign. If this does not fix the
and it is properly connected to an AC outlet, check if the battery
ery is installed in the Notebook
Make sure the Notebook is receiving power. Is the power cord
charge the battery at low current in the final phase.
battery has been equipped with a protection circuit that will
to high voltage and current for a long time during charging, the
battery. Moreover, in order to protect the battery from exposing
battery with excess current or voltage, which will damage the
will reduce the charging current to prevent overcharging the
voltage difference detected by your Notebook is very small, so it
reached a saturated voltage: 95%~99%. At this moment, the
shows the battery is fully charged, it means that the battery has
It is the result of the battery protection design of your Notebook.
When the battery icon in the notification area on your Notebook
The battery icon in the notification area on my Notebook
for a long time?
What should I do with the battery if I will not use my Notebook
My Notebook won't start up with the battery inserted. What
use of the Notebook, along wi
FA
Q and troubleshooting
The ch
apter describes situations that you may encounter during
th basic troubleshooting steps.
Batter
y and power
Ho
w long should I charge the battery for the first time?
The length of the charging time may vary. Check the battery
icon in the notification area located in the lower right corner of
the desktop to see if the battery is fully charged.
for a long time?
• Make sure the battery is properly inserted.
• Make sure the battery is fully charged. If this does not work,
Recharge the battery or discharge it to about 40% full, and then
store it in a dry place at about 15°C to 25°
suggests that the battery is fully charged. However, when I check
it from the Power Manager in Windows, the battery level is only
about 95%-99%. Why?
How come my notebook is not fully charged even after a full
night charge?
plugged in correctly? If the batt