Maintenance and Troubleshooting
16
bizhub 131f/190f 16-25
16.2.4 "Check Message" printouts
When there is a problem with a fax call and your machine detects an error, it
produces an error printout headed by the words "Check Message". This
printout lists the follow-ing information about the fax transaction:
- The resulting error code (See “Error code” on page 16-26.)
- A communications error message (See "What error messages can
mean," below.)
- The TTI (or phone number) of the fax machine with which your machine
had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of
things. Here is a brief summary:
Error message Possible meanings
Check condition of remote fax. • Remote machine malfunctioned
• No Handshake signals from remote fax
• Wrong phone number reached
Repeat transmission. • Poor phone line conditions No Handshake signals from re-
mote fax Document misfeed or miscount
Unable to reach remote machine after attempting specifed
number of redial tries
Line is busy. • Remote machine line was busy
• Remote machine line didn’t answer
Check received documents. • Remote confirmation signal not received from remote fax
• Poor line conditions caused a poor image
Memory full. • Remote fax memory is full
Dialing number is not set. • Stored phone number failed to dial properly
Stopped. • Someone pressed [Stop] at the remote fax in the
• middle of the Handshake
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