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Troubleshooting

5-2 C352

Troubleshooting Chapter 5

5 Troubleshooting

5.1 When the message “Malfunction detected.” appears

(call technical representative)

If a malfunction that cannot be corrected by the user occurred, the message

“Malfunction detected. Please call your Technical Representative.” appears.

(call technical representative screen)

The phone number and fax number for the usual technical representative ap-

pears in the center of the call technical representative screen.

Display in Enlarge Display mode

If a malfunction occurs, the screen shown below appears.

Energy Star2
- What Is an ENERGY STAR ® Product2
Trademarks and Registered Trademarks3
- Table of Contents6
Available Features19
- Selecting the Print Color19
- Automatically Selecting the Paper19
- Adjusting Copies to the Size of the Paper19
- Specifying Separate Horizontal and Vertical Zoom Ratios19
- Scanning the Original in Separate Batches19
- Center Binding20
- Sorting Copies20
- Stapling Copies20
- Copying Multiple Original Pages Onto a Single Page21
- Adjusting Copies According to the Image Quality of the Original21
- Printing Double-Sided Copies with the Specified Page on the Front Side23
- Enlarging the Size of Text in Touch Panel Screens27
- Displaying Explanations of Functions and Settings27
- Printing Distribution Numbers or Copy Protection Text on Copies27
- Interrupting a Copy Job28
- Printing a Sample Copy28
Adjust Color Parameters29
General Information about Color31
Relationship between Hue, Brightness and Saturation (Color Model32
- Red" Parameter33
- Green" Parameter34
- Blue" Parameter35
- Color Balance" Parameter (CMYK Color Adjustment36
- Brightness" Parameter38
- Contrast" Parameter39
- Saturation" Parameter40
- Sharpness" Parameter41
- Hue" Parameter42
- Copy Density" Parameter43
- Single Color" Function44
- Color" Function45
- Background Color" Function46
- Neg-/Pos. Reverse" Function47
Explanation of Manual Conventions49
Descriptions and Symbols for Originals and Paper51
- Width" and "Length51
  - Paper Orientation51
User's Guides53
- User's Guide [Copy Operations] <This Manual53
- User's Guide [Network Scanner Operations53
- User's Guide [Box Operations53
- User's Guide [Enlarge Display Operations53
- User's Guide [FK-502 Facsimile Operations53
- User's Guide [Network Facsimile Operations53
- User's Guide [Print Operations]54
- Quick Guide [Print Operations54
  - Legal Restrictions on Copying55
1 Installation and Operation Precautions56
- Safety Information57
  - Warning and Precaution Symbols57
  - Meaning of Symbols57
- Regulation Notices64
- Caution Notations and Labels70
- Space Requirements71
- Operation Precautions72
2 Before Making Copies74
- Part Names and Their Functions75
- Adjusting the Angle of the Control Panel96
  - To Adjust the Angle of the Control Panel96
- Turning on the Main Power and the Sub Power98
- Loading Paper into the Tray 1116
  - To Load Paper (Tray 1)116
- Loading Paper into the Tray 2, 3 or 4120
  - To Load Paper (Tray 2, 3 or 4)120
- Loading Paper into the LCT122
  - To Load Paper (LCT)122
- Loading Paper into the Bypass Tray125
  - To Load Paper (Bypass Tray)125
3 Basic Copy Operations130
- General Copy Operation131
  - To Make a Copy131
- Operations that Cannot be Combined134
  - Operations Where the Setting Specified Last Is Given Priority134
  - Operations Where the Setting Specified First Is Given Priority135
- Feeding the Original136
- Specifying Original Settings149
- Copying Originals of Mixed Sizes ("Mixed Original" Setting)149
- Selecting a Color Setting161
  - To Select a Color Setting162
- Selecting a Paper Setting164
  - Automatically Selecting the Paper Size ("Auto Paper Select" Setting)164
  - Manually Selecting the Desired Paper Size166
- Specifying a Zoom Setting167
- Automatically Selecting the Zoom Ratio ("Auto Zoom" Setting)167
- Selecting the Original and Copy Type Settings (Simplex/Duplex Settings)178
  - To Select Single-Sided Copies180
  - To Select Double-Sided Copies182
- Selecting the Quality of the Original184
  - Loading Originals with Small Print or Photos (Original Type Settings)184
  - To Specify an Original Type Setting185
- Specifying the Density Settings188
- Selecting a Combine Originals Setting195
  - Copying Multiple Original Pages Onto a Single Page (Combine Originals)197
- Selecting Finishing Settings199
- Separating Copies by Sets ("Sort" Setting)201
- Separating Copies by Pages ("Group" Setting)202
4 Additional Copy Operations218
- Checking the Copy Settings (Mode Check)219
  - To Check the Settings219
  - To Change the Settings221
- Printing a Proof Copy to be Checked (Proof Copy)222
  - To Make Test Prints222
- Interrupting a Copy Job (Interrupt Mode)225
  - To Interrupt a Copy Job225
- Registering Copy Programs (Mode Memory)227
  - To Store a Copy Program227
  - To Delete a Copy Program230
- Copying with Programmed Copy Settings (Mode Memory)231
  - To Recall a Stored Job231
- Displaying Function Descriptions (Help)234
- Specifying Control Panel Settings (Accessibility Mode)240
5 Troubleshooting258
- When the Message "Malfunction Detected." Appears (Call Technical Representative)259
  - To Call the Technical Representative260
- When the Message "Misfeed Detected." Appears262
- When the Message "Replenish Paper." Appears317
  - To Replenish Paper317
- When the Message318
  - Memory Becomes Full While Scanning318
  - Memory Becomes Full While Queuing a Job319
- When "Please Replace Following Unit(S)." Appears320
- When the Message "Need to Replace XXXX." Appears321
- Simple Troubleshooting323
- Main Messages and Their Remedies327
- Specifications330
  - Bizhub C352331
6 Specifications331
- Adu333
- Option Specifications333
- Paper Feed Cabinet PC-103335
- Finisher FS-514339
7 Copy Paper/Originals340
- Saddle Stitcher SD-503340
- Mailbin Kit MT-501340
- Copy Paper340
- Selecting the Paper Settings346
- Originals362
8 Application Functions366
- Inserting Paper between Copies of OHP367
- Inserting Paper between OHP ("OHP Interleave" Function)367
- To Copy Using the "OHP Interleave" Function368
- Adding a Cover Page370
- Adding Cover Pages ("Cover Mode" Function)370
- To Copy Using the "Cover Mode" Function371
  - Inserting Different Paper into Copies373
- Inserting Different Paper into Copies ("Insert Sheet" Function)373
- To Copy Using the "Insert Sheet" Function374
- Inserting Copies of a Different Original for a Specified Page ("Insert Image" Function)377
- To Copy Using the "Insert Image" Function377
- Specifying Pages to be Printed on the Front Side ("Chapters" Function)381
- To Copy Using the "Chapters" Function382
- Scanning Originals with Different Settings and Printing Copies All Together ("Program Job" Function)384
- To Copy Using the "Program Job" Function384
- Producing Separate Copies of each Page in a Page Spread ("Book Copy" Function)389
- To Copy Using the "Book Copy" Function390
- Copying Pamphlets ("Booklet Original" Function)395
- To Copy Using the "Booklet Original" Function396
- Tiling Copy Images ("Image Repeat" Function)399
- To Copy Using the "Image Repeat" Function400
- Copying an Enlarged Image on Multiple Pages ("Poster Mode" Function)403
- To Copy Using the "Poster Mode" Function403
  - Copying with the Page Layout of a Magazine408
- Copying with the Page Layout of a Magazine ("Booklet" Function)408
- To Copy Using the "Booklet" Function409
- Copying with Image Colors Inversed ("Neg-/Pos. Reverse" Function)410
- To Copy Using the "Neg-/Pos. Reverse" Function411
- Copying in a Mirror Image ("Mirror Image" Function)412
- To Copy Using the "Mirror Image" Function412
- Adding a Background Color to Copies ("Background Color" Function)416
- To Copy Using the "Background Color" Function416
- Adjusting the Copy Color Quality (Adjust Color Parameters)418
  - To Adjust the Adjust Color Parameters419
  - Checking the Print Result of the Adjust Color Settings (Sample Copy)421
  - To Make Sample Copies422
  - Adding Filing Margins to Copies ("Page Margin" Function)423
  - To Copy Using the "Page Margin" Function424
  - Erasing Specified Areas of Copies ("Erase" Function)426
  - To Copy Using the "Erase" Function426
  - Adjusting the Image to Fit the Paper (Image Adjustment Settings)428
    - To Copy Using the Image Adjustment Settings429
  - Printing the Date/Time, Page Number or Distribution Number on Copies (Stamp Functions)432
  - To Copy Using the "Date/Time" Function433
  - To Copy Using the "Page #" Function436
  - To Copy Using the "Set Numbering" Function439
  - Printing Copy Protection Text ("Copy Protect" Function)441
  - To Copy Using the "Copy Protect" Function441
9 Replacing Toner Cartridges and Staples and Emptying Waste Containers448
- Replacing the Toner Cartridge449
  - To Replace the Toner Cartridge453
- Replacing the Staples457
  - To Replace the Staple Cartridge in the Finisher458
  - To Replace the Staple Cartridge in Saddle Stitcher460
- Clearing a Staple Jam463
  - To Clear Jammed Staples in the Finisher464
  - To Clear Jammed Staples in the Saddle Stitcher469
- Emptying the Waste Containers473
  - To Empty the Hole-Punch Waste Container475
- Replacing the Waste Toner Box477
  - To Replace the Waste Toner Box479
10 Care of the Machine482
- Cleaning483
- Viewing Counters (Meter Count)489
- When the Message "Preventive Maintenance Time." Appears491
11 Managing Jobs (Job List)492
- Overview of the Job List Screen493
- Performing Operations on Jobs497
12 Utility510
- Overview of Utility Mode Parameters511
  - List of Registration Information and Parameters511
- Selecting a Destination Register523
  - Scan523
  - Fax523
  - User Box523
  - Displaying the Destination Register Screen524
- Specifying User Settings526
  - System Setting526
  - Display Setting528
  - Initial Setting530
  - Copier Setting531
  - Scanner Setting534
  - Printer Setting534
  - Displaying the Utility Setting Screen534
- Specifying Administrator Settings536
  - System Setting536
- Administrator/Machine Setting544
- One-Touch Registration545
- User Authentication/Account Track546
- Network Setting548
- Copier Setting548
- Printer Setting549
- Fax Setting549
- System Connection550
- Security Setting551
- Security Details552
- Displaying the Administrator Setting Screen556
- Overview of Weekly Timer Settings558
  - Requisite558
- Adjusting the Printer559
  - Adjusting the Starting Print Position at the Leading Edge Position559
  - Adjusting the Starting Print Position at the Left Edge561
  - Adjusting the Starting Print Position for the Second Side563
  - Adjusting Printing According to the Media565
- Adjusting the Finisher567
  - Adjusting the Center Folding Position567
  - Adjusting the Center Stapling Position569
  - Adjusting the Horizontal Punch Position571
  - Adjusting the Angle of Punched Holes573
- Adjusting the Color Registration575
  - Adjusting the Color Registration for Yellow, Magenta and Cyan575
- Adjusting the Gradation Levels578
  - Requisite578
- 12.10 Authentication Method581
  - User Authentication and Account Track581
  - When User Authentication and Account Track Are Synchronized582
  - When User Authentication and Account Track Are Used Separately583
  - To Select an Authentication Method584
- 12.11 User Authentication Setting588
  - Administrative Setting-User Name List588
  - Default Function Permission589
  - To Specify the Default Function Permissions589
  - Authenticating Public Users591
  - User Registration592
  - User Counter597
  - To Check the Counter598
  - 12.12 Account Track Setting600
  - 12.13 Password Rules607
    - Conditions of the Password Rules607
  - 12.14 Enhanced Security Settings609
  - 12.15 Viewing the Status of the Consumables612
    - Displaying the Unit Life Indicator Screen612
13 Appendix614
- Entering Text615
  - To Type Text617
  - List of Available Characters617
- Glossary618
- Index623

Brand	Konica Minolta
Model	BizHub C352
Category	All in One Printer
Language	English

Konica Minolta BizHub C352 User Manual

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