Troubleshooting
Maintenance
12-1
Chapter 12
Troubleshooting
Maintenance
Aside from normal care in handling and use, your SP5 requires no regular maintenance. 
Clean with a soft cloth dampened with water. Never use abrasives or solvents as they may 
damage the unit’s paint, markings, info strip and display lens. There are no batteries inside 
to replace—ever. Instead of  volatile SRAM used in most other instruments, your SP5 uses 
nonvolatile Flash Memory for storage, which retains information without power.
Common Problems
Below is a list of the most commonly encountered problems and diagnoses for each. 
Power Problems
This is the normal power-up sequence: 
1.  The display backlight turns on.
2.  “Loading...” appears on the display for a few seconds.
3.  The unit enters Program Mode with 1 Pro Piano selected.
If  nothing at all happens when you turn the power switch on, check if  one of  the following 
might be the issue: 
The power adapter is not plugged 
securely into the wall outlet.
Plug the power adapter securely into the wall 
outlet.
The cord from power adapter is not 
plugged securely into the SP5 DC 
power jack.
Plug the power adapter securely into the SP5 
DC power jack.