Troubleshooting > Troubleshooting
679
1103 "Failed to send via FTP." is displayed
Message
Failed to send via FTP.
Check the FTP settings.
> Login user name and login password
1103
Corrective Actions
Check the destination folder path.
1
When entering the destination information, make sure that the login user name and
password of the destination computer, and the destination folder path are correct.
➡ Sending Document to Folder on an FTP Server (Scan to FTP) (page 248)
NOTE
If no path is entered, the file is stored in the home directory.
To specify a destination registered in the address book, proceed to the next step.
2
Check the Address Book
1 [System Menu / Counter] key > [FunctionSettings] > [Address Book] > [Add/Edit Machine Address Book]
2 Select the information icon for the destination.
3 Make sure that the destination folder path is correct.
NOTE
If no path is entered, the file is stored in the home directory.
If it is incorrect, correct it.
4 [Register] > [OK]
Register the changed destination.
➡ Editing Contact Address in Address Book (page 177)