Troubleshooting > Troubleshooting
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4 Click [E-mail] in the [Functions]
5 Select "Authentication Protocol" [POP before SMTP]
6 Check that [Other] is not selected from "Authenticate as"
If this is not the case, select a valid POP3 user other than [Other].
7 Click [Submit] twice.
If the problem persists, proceed to the next step.
6
Check the POP3 server name for POP3 users in Command Center RX
1 Launch a web browser.
2 In the address or location bar, enter the machine's IP address or the host name.
3 Log in with administrator privileges.
4 Click [E-mail] in the [Functions]
5 Click "POP3 User Settings" [Settings]
The "POP3 User Settings" screen is displayed.
6 Check the [POP3 Server Name] of "user 1 (to 3)".
Correct anything that is incorrect.
7 Click [Submit] twice.
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