Kyocera ECOSYS P4040dn User Manual

Troubleshooting
8-2
General Guidelines
The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table
to troubleshoot the problems before calling for service.
Tips
Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the
above guidelines will not solve, try the following:
• Turn the printer power off and wait for several seconds. Then, turn on the printer.
• Reboot the computer which sends the print jobs to the printer.
• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:
http://www.kyoceradocumentsolutions.com.
• Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation
supplied with the application software.
Symptom Check Items Corrective Action
Print quality is not good. Refer to Print Quality Problems on page 8-3.
Paper is jammed. Refer to Clearing Paper Jams on page 8-16.
Nothing lights on the operation panel
even when power is turned on and the
fan makes no noise.
Check that the power cord is properly
plugged into the power outlet.
Plug in the power cord securely, and
try turning on the printer’s power again.
If the corrective action above will not
solve the problem, pull out the power
cord from the outlet. Wait more than 1
minute, and then plug the power cord
into the outlet and try turning on the
printer’s power again.
- Press the power switch.
The printer prints a status page, but
does not print jobs from the computer.
Check the printer cable or the interface
cable.
Connect both ends of the printer cable
securely. Try replacing the printer cable
or the interface cable.
Check program files and application
software.
Try printing another file or using
another print command. If the problem
occurs only with a specific file or
application, check the printer driver
settings for that application.
The printer is emitting steam in the
area around the top tray.
Check the room temperature to see if it
is low, or if damp paper was used.
Depending on the printing environment
and the paper's condition, the heat
generated during printing will cause the
moisture in the paper to evaporate, and
the steam emitted may look like
smoke. This is not a problem, and you
can continue printing.
If the steam concerns you, raise the
room temperature, or replace the
paper with a newer, dryer paper.

Kyocera ECOSYS P4040dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A3)	22 ppm
Print speed (black, normal quality, A4/US Letter)	40 ppm
Printing colors	Black
Maximum duty cycle	150000 pages per month
Number of print cartridges	1
Page description languages	Epson LQ, IBM ProPrinter XL24E, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Paper input type	Cassette, Paper tray
Total input capacity	600 sheets
Total output capacity	500 sheets
Maximum input capacity	2600 sheets
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Custom media width	70 - 297 mm
Custom media length	148 - 450 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 220 g/m²
Wi-Fi	-
Mobile printing technologies	Apple AirPrint
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor model	465
Processor family	PowerPC
Noise level (idle)	30 dB
Maximum internal memory	1280 MB
Sound pressure level (printing)	50.4 dB
Sound pressure level (quiet mode)	49.6 dB
Display	LCD
Certification	TUV, GS, CE
Product color	Black, White
Display number of lines	5 lines
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.1 W
Power consumption (standby)	14 W
Power consumption (printing)	586 W
Power consumption (PowerSave)	1.5 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.5 Leopard
Other operating systems supported	Android, iOS

Weight and Dimensions

Depth	410 mm
Width	469 mm
Height	320 mm