Troubleshooting
7-8
Notes
• Do not reuse jammed paper.
• If paper is torn during removal, be sure to remove any loose scraps of paper from inside the
machine. Failure to do so may cause another paper jam later.
• Once all jammed paper has been removed, warm-up will begin. The error message will
disappear and the machine will return to the same settings as prior to the paper jam.
Removal Procedures
J11, J21: Paper Jam inside Cassette 1
Perform the following procedure to remove the jammed paper.
1
Pull out the cassette.
2
Remove any jammed paper without tearing it.
Note If the paper does happen to tear, remove any loose scraps from inside the machine.
3
Push the cassette back in firmly.
Warning
High voltage is present in the charger section. Take sufficient care when working in this
area, as there is a danger of electrical shock.
Caution
The fixing unit is extremely hot. Take sufficient care when working in this area, as there
is a danger of getting burned.
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