11: Troubleshooting and Contact Information
Technical Support
n
you
t US
nline knowledg nical Support at
http://www.lantronix.com/support
If you are experiencing an
unable to fix the error,
Technical Suppor
Check our o
error that is not described i
have the following options:
base or send a question to Tech
this chapter, or if you are
e
.
Phone: (800) 422-7044 (U
(949) 453-7198
Technical Support Eur d A
Phone: +33 (0)1 39 30 41 72
Germany: +49 (0) 180 500 13 53
Email:
eu_techsupp@lantronix.com
S Only)
ope, Middle East, an frica
or eu_support@lantronix.com
Firmware downloads, FAQs, and the most up-to-date d
www.lantronix.com/support
ocumentation are available at
.
When you report a problem, please provide the following information:
yo ress
nu
Software version (on the first screen shown wh
Description of the problem
Status of the unit when the problem occurred (please try to include
n user and network activity at the time of the problem).
Your name, and
Lantronix model
Lantronix MAC numb
ur company name, add
mber
er
, and phone number
en you Telnet to port 9999)
information o
UDS1100 User Guide 70
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