Lantronix UDS1100 User Manual

11: Troubleshooting and Contact Information
Technical Support
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you
t US
nline knowledg nical Support at
http://www.lantronix.com/support
If you are experiencing an
unable to fix the error,
Technical Suppor
Check our o
error that is not described i
have the following options:
base or send a question to Tech
this chapter, or if you are
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.
Phone: (800) 422-7044 (U
(949) 453-7198
Technical Support Eur d A
Phone: +33 (0)1 39 30 41 72
Germany: +49 (0) 180 500 13 53
Email:
eu_techsupp@lantronix.com
S Only)
ope, Middle East, an frica
or eu_support@lantronix.com
Firmware downloads, FAQs, and the most up-to-date d
www.lantronix.com/support
ocumentation are available at
.
When you report a problem, please provide the following information:
yo ress
nu
 Software version (on the first screen shown wh
 Description of the problem
 Status of the unit when the problem occurred (please try to include
n user and network activity at the time of the problem).
 Your name, and
 Lantronix model
 Lantronix MAC numb
ur company name, add
mber
er
, and phone number 
en you Telnet to port 9999)
information o
UDS1100 User Guide 70

Lantronix UDS1100 Specifications

General

Isolation	1.5 kV
Certification	UL, CSA, FCC, CE, TUV, CTick, VCC, UL 864 RoHS
Serial interface type	RS-232/422/485
Serial ports quantity	1
Ethernet LAN data rates	10, 100 Mbit/s
Electrostatic Discharge (ESD) protection	15 kV
Cabling technology	10/100Base-T(X)
USB 2.0 ports quantity	0
Supported network protocols	ARP, UDP, TCP, ICMP, Telnet, TFTP, AutoIP, DHCP, HTTP, SNMP TCP, UDP, Telnet, TFTP
Built-in processor	Lantronix DSTNI-EX
Processor frequency	48 MHz
Compatible operating systems	Windows 98/ME/NT/2000/XP
Flash memory	2 MB
RAM capacity	0.256 MB
LED indicators	LAN
Storage temperature (T-T)	-40 - 85 °C
Operating temperature (T-T)	0 - 60 °C
Operating relative humidity (H-H)	10 - 90 %
Input voltage	100 - 240 V

Weight and Dimensions

Weight	400 g
Dimensions (WxDxH)	72 x 23 x 95 mm