What to do if there is no response when entering setup mode on Lantronix Server via serial port?
If you get no response when trying to enter setup mode on the Lantronix Server using the serial port, review the solutions for serial communication issues, and make sure that Caps Lock is not enabled.
What to do if ARP method shows 'Press Enter to go into Setup Mode' and Telnet fails on Lantronix xDirect Server?
If you encounter the "Press Enter to go into Setup Mode" message when assigning an IP address to the Lantronix Server via the ARP method, and subsequently, the Telnet connection fails, it's likely because Telneting to port 1 only assigns a temporary IP address. Also, if you Telnet into port 9999 and don't press Enter quickly enough, the device server might reboot and lose the IP address. To resolve this, Telnet back to Port 1 until it fails, then Telnet to port 9999 again, ensuring you press Enter quickly.
Why does DeviceInstaller show 'Wrong Password' when upgrading Lantronix Server firmware?
If DeviceInstaller shows a "Wrong Password" error when upgrading the firmware on your Lantronix Server, it means you are attempting to load an incorrect firmware file for the XDIRECT. Download the correct firmware file from the Lantronix website.
What to do if pressing Enter doesn't work when Telneting to port 9999 on Lantronix xDirect Server?
If you see the message "Press Enter to go into Setup Mode" when Telneting to port 9999 on the Lantronix Server but nothing happens, it's likely because you didn't press Enter quickly enough. You have approximately 5 seconds to press Enter after the message appears. To resolve this, Telnet to port 9999 again and press Enter as soon as you see the message.
Why can I ping but not Telnet to Lantronix xDirect on port 9999?
If you can ping the Lantronix Server but cannot Telnet to it on port 9999, there might be an IP address conflict on your network. To check this, turn off the device server and use the following commands in your computer's DOS prompt: `ARP -D X.X.X.X` (replace `X.X.X.X` with the IP address of the device server), followed by `PING X.X.X.X`. If you get a response after the ping, there's a duplicate IP address on your network. If you don't get a response, use the serial port to verify that Telnet is not disabled. Another reason might be that you are not Telneting to port 9999 or the Telnet configuration port (9999) is disabled within the device server security settings.
How to fix Lantronix Server not communicating with the serial device?
If the Lantronix Server isn't communicating with the attached serial device, the most likely reason is a mismatch in serial settings. Ensure that the serial settings for both the serial device and the device server are identical. The default settings for the device server are RS-232, 9600 baud, 8 character bits, no parity, 1 stop bit, and no flow control.
What to do if Telnet window is not responding when assigning IP address to Lantronix Server?
If the Telnet window is unresponsive when trying to assign an IP address to the Lantronix Server via port 1, it's possible that the Ethernet address was entered incorrectly using the ARP command. Verify that the Ethernet address entered with the ARP command is correct, using only numbers 0-9 and letters A-F, separated by dashes (Windows/Unix) or colons (some Unix versions). Also, the IP address you are trying to assign might not be on your local subnet. Confirm that your PC has an IP address within the same local subnet you're assigning to the device server. Finally, the device server might not be properly connected to the network. Ensure the Link LED is lit; if not, the device server is not correctly plugged into the network.
Why is my Lantronix xDirect not communicating with my device across the network?
If the Lantronix Server appears correctly configured but isn't communicating with your device across the network, ensure you're connecting to the correct socket on the device server. Check the Status LED: a consistent blinking indicates a good socket connection, while a solid light indicates no connection. Use Connect Mode option C0 for connections from the network to the XDIRECT, and C1 or C5 for connections from the XDIRECT to the network. Also, verify that the device server is correctly set up to make a good socket connection to the network.
What to do if DeviceInstaller shows 'No response from device' for Lantronix xDirect?
If DeviceInstaller displays "No response from device! Verify the IP, Hardware. Address and Network Class," when assigning an IP address, double-check the parameters you've entered. Specifically, ensure that the hardware address is correct, the IP address is valid for your logical subnet, and you've selected the correct subnet mask. Remember, you cannot assign an IP address to a device server through a router.
Why do I get 'No Connection With The Device Server' message on Lantronix Server Web-Manager?
If you see a "No Connection With The Device Server" message when connecting to the Web-Manager of the Lantronix Server, your computer might be unable to connect to port 30718 (77FEh) on the device server. Ensure that port 30718 (77FEh) is not blocked by any router on your network and that port 77FEh is not disabled within the Security settings of the device server.
General| Manual | Yes |
|---|---|
| Quantity per pack | 1 pc(s) |
| Connector 1 | RS232/422/485 |
| Connector 2 | DB9F |
| Connector 1 gender | Female |
| Certification | CE, RoHS |
| Product color | Black, Silver |
| Sustainability certificates | RoHS |
| Input voltage | 100 - 240 V |
Explains the guide's purpose for system administrators and installation responsibilities.
Lists the remaining chapters and their brief descriptions for user reference.
Provides links to supplementary resources like quick start guides and online tutorials.
Highlights the main features of the xDirect device server, including connectivity and specifications.
Lists various types of serial devices and systems that can benefit from xDirect connectivity.
Details the various network protocols supported by the xDirect for communication.
Describes extra functionalities like modem emulation and built-in web server capabilities.
Outlines the three primary methods for configuring the xDirect device server.
Describes the details found on the product label, including part number and MAC address.
Lists the items included in the xDirect package for verification upon receipt.
Provides step-by-step instructions for physically connecting the xDirect to a serial device and network.
Lists the necessary network information (IP, Subnet, Gateway) needed before configuration.
Explains how to find and use the unit's hardware (MAC) address for identification.
Details the importance of a unique IP address and default DHCP behavior for the xDirect.
Guides users through downloading and installing the Lantronix DeviceInstaller utility.
Provides steps to manually assign an IP address to the xDirect using DeviceInstaller.
Explains how to add a discovered xDirect unit to the DeviceInstaller's management list.
Details how to navigate DeviceInstaller to locate and select an xDirect unit.
Describes how to view the xDirect's current configuration details within DeviceInstaller.
Provides instructions for assigning an IP address using a serial connection and terminal emulation.
Explains how to launch the Web Manager interface from within DeviceInstaller.
Covers the settings for network mode, IP configuration, and Ethernet parameters.
Explains the available network mode options for Ethernet connectivity.
Details how to automatically assign an IP address using DHCP, BOOTP, or AutoIP.
Guides users on manually assigning a static IP address, subnet mask, and gateway.
Describes how to configure Ethernet speed and duplex settings for data transmission.
Covers advanced server settings including passwords, timeouts, and performance modes.
Configures the time the unit waits before checking an inactive connection status.
Sets the duration before the unit's ARP table entries are refreshed.
Allows adjustment of CPU performance for higher baud rates, affecting power and heat.
Explains how to configure a list of target IP addresses and ports for connection attempts.
Defines retry counter and timeout values for host list connection attempts.
Details how to enter IP addresses and port numbers for the host list entries.
Defines how the serial port responds to network and serial communication.
Covers configuration of serial port parameters like protocol, baud rate, and flow control.
Manages how and when packets are sent to the network, including algorithms and intervals.
Configures clearing of the input buffer under various connection conditions.
Configures clearing of the output buffer under various connection conditions.
Configures TCP connection parameters for serial port communication.
Sets how the unit initiates and responds to active network connections.
Configures local and remote ports, and auto-increment options for connections.
Covers general options like Telnet control and terminal name settings.
Determines conditions for terminating network connections, including inactivity timeouts.
Configures UDP connection parameters for datagram communication.
Selects the protocol for connection, UDP in this case.
Configures datagram type, broadcast options, and device address tables.
Configures local and remote ports for UDP datagram connections.
Saves and applies the current configuration changes, rebooting the xDirect.
Resets the xDirect to factory default settings for various configurations.
Explains how to enter the command-line Setup Mode via Telnet or serial connection.
Guides on establishing a Telnet connection to access the xDirect's Setup Mode.
Details how to access Setup Mode using a local serial port connection.
Describes the options for saving changes or exiting Setup Mode without saving.
Configures basic network parameters like IP address, gateway, and netmask.
Explains manual IP address assignment and the role of the third octet in DHCP options.
Configures the default gateway or router address for network communication.
Defines the subnet mask to specify the host portion of the IP address.
Configures the IP address of the DNS server for name resolution.
Sets or modifies the password for Telnet and Web Manager access.
Describes methods for assigning custom or default DHCP names for device identification.
Configures parameters for the primary serial channel, including baud rate and interface mode.
Sets the serial communication speed (baud rate) between the xDirect and the attached device.
Configures the serial interface mode (e.g., RS-232, RS-485) using hexadecimal values.
Sets the flow control method for managing serial data input/output.
Defines the source port number for TCP connections, identifying the channel.
Determines how the unit makes and reacts to network connections.
Configures how the xDirect accepts or rejects incoming network connection attempts.
Defines character responses to connection state changes.
Configures automatic connection initiation based on various triggers.
Specifies the type of UDP datagrams and broadcast behavior.
Enables modem emulation to replace physical modems for remote access.
Configures a list of IP addresses and ports for automatic connection attempts.
Configures modem mode behavior regarding echoing commands or data.
Enables or disables the xDirect's ability to send the escape sequence for modem mode.
Controls whether the IP address is displayed after a 'RING' signal in modem mode.
Manages automatic incrementing of source ports for new connections.
Sets the destination IP address for outgoing connections.
Defines the target port number for outgoing network connections.
Specifies conditions for automatically terminating network connections.
Controls line handling and network buffer clearing during connection events.
Manages packet transmission algorithms, intervals, and trailing characters.
Sets the wait time before sending accumulated characters in network packets.
Configures trailing characters for frame boundary adaptation.
Manages sending characters immediately or as part of a sequence.
Sets an inactivity timeout to automatically disconnect idle connections.
Specifies the terminal type for Telnet sessions, affecting emulation behavior.
Sets a password for securing the serial port connection.
Allows adjustment of advanced parameters affecting performance and access.
Configures the time the unit waits before checking an inactive connection status.
Sets the duration before the unit's ARP table entries are refreshed.
Allows adjustment of CPU performance for higher baud rates, affecting power and heat.
Controls entry into Monitor Mode during the device startup sequence.
Configures the port number used by the built-in HTTP web server.
Sets the Maximum Transmission Unit size for network packets.
Configures the timeout value for retransmitting TCP packets if acknowledgment is not received.
Enables the use of an alternate MAC address if specified by OEM records.
Configures Ethernet speed and duplex settings, including auto-negotiation.
Configures security parameters like SNMP, Telnet setup, and encryption.
Disables the SNMP protocol for enhanced security.
Sets the community name required for SNMP network management.
Disables access to Setup Mode via Telnet for security purposes.
Disables TFTP for network firmware upgrades to enhance security.
Disables remote configuration ports like 77FE for security.
Disables the built-in web server to enhance security.
Disables configuration via the Web Manager interface.
Controls whether port 7 echoes received characters.
Enables AES encryption for secure data transmission over the network.
Enables an extended password length for Setup Mode protection.
Resets channel and expert settings to their default factory values.
Lists the default settings for Channel 1 serial port configuration.
Lists the default values for various expert settings.
Lists the default settings for security-related options.
Directs users to obtain the latest firmware and release notes from the Lantronix website.
Outlines methods for updating the unit's operational code and web interface.
Provides steps to download firmware using a TFTP client with a GUI.
Details how to download firmware updates using TFTP via the command line.
Explains how to recover firmware if it becomes damaged using DeviceInstaller.
Describes how to enter Monitor Mode locally via a serial connection.
Details how to enter Monitor Mode remotely using a Telnet connection.
Lists available commands for diagnostics and configuration within Monitor Mode.
Explains the function of the xDirect's LEDs for indicating device status and activity.
Describes the patterns of the Status LED and their corresponding conditions.
Details the function of the serial transmit (TX) and receive (RX) LEDs.
Explains the link and activity status indicated by the Ethernet port LEDs.
Provides common problems, their reasons, and solutions for troubleshooting.
Provides contact information and required details for obtaining technical assistance.
Illustrates the pin assignments for the DB9 serial port in different modes.
Details the pin configuration for the RJ45 Ethernet connector, including PoE options.
Describes the location and use of the mini USB-B port for power input.
Explains how DHCP automatically assigns IP addresses, gateway, and subnet mask.
Describes AutoIP as an alternative for automatic IP address assignment in smaller networks.
Briefly explains BOOTP for IP address assignment in smaller networks.
Details using ARP and Telnet to assign temporary IP addresses when none is configured.
Explains methods for converting binary values to hexadecimal notation.
Provides a table for converting decimal, binary, and hexadecimal values.
Suggests using a scientific calculator for binary to hexadecimal conversion.
Lists safety standards and directives the product conforms to.
Lists standards related to electromagnetic emissions compliance.
Lists standards related to electromagnetic immunity compliance.
States the product's compliance with China RoHS hazardous substance regulations.
To Next Page
