•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwantto
listentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Fordetails,
refertothehelpinformationsystemforRealtekHDAudio.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthengerprintreader,see“Usingthengerprintreader”onpage60.
Batteryandpowerproblems
Thissectioncontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Thebatterypackcannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatterypackmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Makesurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.
•Problem:Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,-or-Your
computeroperatesafterthebatterystatusindicatorshowsempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Solution:Dischargeandrechargethebatterypack.Ifyourbattery'soperatingtimeisstillshort,usea
newbatterypack.
•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.
Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminuteto
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatterypackcannotbecharged.
142UserGuide
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