Lenovo ThinkServer RD240 - Appendix B. Getting Information, Help, and Service; Information Resources; Using the Documentation; Thinkserver Web Site

AppendixB.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailablein
thedocumentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,
onlinedocuments,readmeles,andhelples.Mostofthedocumentationforyourserverisonthe
documentationDVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUser
Guideforinstructionsonhowtodiagnoseproblemsanddobasictroubleshooting.Thetroubleshooting
anddiagnosticsinformationmighttellyouthatyouneedadditionalorupdateddevicedriversorother
software.LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatesttechnical
informationanddownloaddocumentationordevicedriversandupdates.Toaccessthesepages,goto
http://www.lenovo.com/supportandfollowtheinstructions.
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage1.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmelesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
•Shopforserversaswellasupgradesandaccessoriesforyourserver.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
©CopyrightLenovo2010,2012
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