Lenovo ThinkServer TS130 - Using a Diagnostic Program

Table27.ThinkServerEasyStartupDVD
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblem
isresolved.
•SeetheHardwareMaintenanceManualtodeterminewhichcomponentsarecustomerreplaceableunits
(CRUs)andwhichcomponentsareeldreplaceableunits(FRUs).
Symptom
Action
TheThinkServer
EasyStartupDVDwill
notstart.
•MakesurethattheserversupportstheEasyStartupprogramandhasastartable
(bootable)DVDdrive.
•Ifthestartup(boot)sequencesettingshavebeenchanged,makesurethattheDVDdrive
isrstinthestartupsequence.
•IfmorethanoneDVDdriveisinstalled,makesurethatonlyoneDVDdriveissetasthe
primarydrive.StarttheEasyStartupDVDfromtheprimaryDVDdrive.
Theoperatingsystem
installationprogram
continuouslyloops.
Makemorespaceavailableontheharddiskdrive.
TheEasyStartup
programwillnotstart
theoperatingsystem
medium.
MakesurethattheoperatingsystemmediumissupportedbytheEasyStartupprogram.
SeetheEasyStartupUserGuideforalistofsupportedoperatingsystemversions.The
EasyStartupUserGuideandcompatibilitynotesareavailablethroughtheEasyStartup
program.
Usingadiagnosticprogram
Thefollowingdiagnosticprogramsareavailableforyoutodiagnoseserverproblems:
•ThinkServerDiagnosticTool
•ThinkServerSystemProleCollectionTool
Touseadiagnosticprogram,dothefollowing:
1.Gotohttp://www.lenovo.com/driversandfollowtheinstructionsontheWebpagetolocateadiagnostic
program.
2.Downloadandunzipthediagnosticprogrampackagetogetthediagnosticprogrampackagefolder.
3.OpenthediagnosticprogrampackagefolderandruntheQTW.exele.
4.Selectthelanguagewhenprompted.Then,clickContinue.
5.ReadtheEndUserLicenseAgreement(EULA)termscarefullyandclickAccepttostarttheprogram.
6.Followtheinstructionsonthescreentousethediagnosticprogram.
Fordetailedinformationaboutusingadiagnosticprogram,refertotheuserguideofthediagnosticprogram,
whichisavailablefordownloadat:
http://www.lenovo.com/drivers
82ThinkServerTS130UserGuide