Paper jam under the photoconductor units
1 Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door
open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2 If lodged under the photoconductor units, then firmly grasp the jammed paper on each side, and then gently pull
it out .
3 If the jammed paper is lodged too tightly under the photoconductor units, then remove the photoconductor units
and place them on a flat surface.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
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4 Firmly grasp the jammed paper on each side, then gently pull it out, and then reinstall each photoconductor unit.
Note: Make sure all paper fragments are removed.
5 Close the front door.
6 Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams 204
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