Uninstalling LDD components
1 Click the System tab.
2 Set all servers offline. For more information, see “Viewing and changing server status” on page 57.
Notes:
• Make sure all servers are offline before proceeding. Click Refresh, and then make sure offline is reported
in the Status column for each server.
• Any jobs running or queued on a server must be completed before the server goes offline.
• If a server does not change from the status setting offline after all jobs have been completed, restart
the server computer, and then make sure the status of the server is offline.
3 If the database or load balancer is installed on a failover cluster, then do the following:
a On the primary node in each cluster, close all unnecessary applications, and make sure no applications are using
the shared drive where LDD components are installed.
b In the Cluster Administrator, move all cluster resources to the primary node where the LDD components are
originally installed.
c Stop the cluster service on standby nodes.
Wait for confirmation from the Cluster Administrator that the standby nodes are disabled before continuing
the upgrade.
4 From the computer where the component(s) are installed, do the following:
a Click Start.
b Click Programs or All Programs.
c Click Lexmark > Solutions Software Uninstall.
Note: If a database or load balancer is installed on a failover cluster, then use the node where the component is
originally installed.
5 Select the components to uninstall, and then click Finish.
6 Allow the process to complete, and then click Done.
Monitoring and maintaining the system 62
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