Solving printing problems
82
Troubleshooting
The printer is on and the Error
light is on.
Make sure the print cartridge is installed.
The media skews or buckles. • Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the Media types and sizes table).
• Make sure the paper guides are flush against the
edges of the media.
The paper sticks together/printer
feeds multiple sheets of paper.
• Remove the paper from tray 1 or the optional 250-
sheet tray and fan the paper.
• Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the Media types and sizes table).
The paper fails to feed from
tray 1.
• Remove the paper from tray 1 and fan the paper.
• Make sure tray 1 is selected from the printer driver.
• Do not overfill the tray.
Problem What to do
Error
Paper Jam
Load Paper
Toner Low
Ready/Data
Continue
Cancel
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