Solving printing problems
83
Troubleshooting
The paper fails to feed from the
optional 250-sheet tray.
• Make sure the optional 250-sheet tray is selected from
the printer driver.
• Make sure the tray is pushed all the way in.
• Make sure the metal plate is pressed down before
inserting the tray into the printer.
Note: After the tray is inserted, the metal plate springs
back up so the paper can feed into the printer.
• Make sure the paper does not exceed the stack height
indicator.
• Make sure the paper is under both corner bucklers
(see Loading paper).
• Remove the paper from the optional 250-sheet tray
and fan the paper.
The Load Paper light is on, even
though there is paper loaded in
the optional 250-sheet tray.
Make sure the tray is pushed all the way in.
Problem What to do
Error
Paper Jam
Load Paper
Toner Low
Ready/Data
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