Lexmark MS310 User Manual

Actions Yes No
Step 3
a Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b Resend the print job.
Does the job print from the correct tray or on the correct paper?
The problem is solved. Contact
customer
support.
Incorrect characters print
Action Yes No
Step 1
Check if the printer control panel light sequence matches the light
sequence in the following illustration:
Hex Trace
‑ Slowly blinking
Do both light sequences match?
Turn off the printer,
and then turn it back on
to deactivate Hex Trace
mode.
Go to step 2.
Step 2
a Open a Web browser, and then type the printer IP address in the
address field.
b Click Settings > Network/Ports, and then click Standard Network or
Network [x].
c Select PCL SmartSwitch or PS SmartSwitch, and then click Submit.
d Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is solved.
Tray linking does not work
Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set the size from
the Paper Size/Type menu.
Troubleshooting 162

Lexmark MS310 Specifications

General

Print Technology	Monochrome Laser
Print Speed (Black)	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Memory	128 MB
Processor Speed	800 MHz
Paper Input Capacity	250 sheets
Operating Systems Supported	Windows, Mac, Linux
Connectivity	Ethernet
Maximum Paper Capacity	850 sheets