Lexmark MS310 User Manual

Action Yes No
Step 1
a From the Quality menu, select a lower number to reduce the toner
density. To access the Quality menu, do either of the following:
• If the printer is on a network, then open a Web browser and type
the printer IP address in the address field. Then, navigate to
Settings > Print Settings > Quality Menu.
Note: If you do not know the IP address of the printer, then print
a network setup page and locate the IP address in the TCP/IP
section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Note: 8 is the factory default setting.
b Resend the print job.
Does the gray background disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Reinstall the imaging unit and the toner cartridge.
a Remove the toner cartridge.
b Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
c Reinstall the imaging unit, and then the cartridge.
d Resend the print job.
Does the gray background disappear from the prints?
The problem is solved. Contact
customer
support.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b Resend the print job.
Are the margins correct?
The problem is solved. Go to step 2.
Troubleshooting 168

Lexmark MS310 Specifications

General

Print Technology	Monochrome Laser
Print Speed (Black)	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Memory	128 MB
Processor Speed	800 MHz
Paper Input Capacity	250 sheets
Operating Systems Supported	Windows, Mac, Linux
Connectivity	Ethernet
Maximum Paper Capacity	850 sheets