Lexmark MS310 User Manual

Action Yes No
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines still appear on prints?
Go to step 4. The problem is solved.
Step 4
a Reinstall the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
2 Install the imaging unit, and then the cartridge.
b Resend the print job.
Do streaked vertical lines still appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines still appear on prints?
Contact
customer
support at
http://support.lexmar
k.com or your service
representative.
The problem is solved.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a Load the specified tray or feeder with a recommended type of paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is solved.
Troubleshooting 182

Lexmark MS310 Specifications

General

Print Technology	Monochrome Laser
Print Speed (Black)	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Memory	128 MB
Processor Speed	800 MHz
Paper Input Capacity	250 sheets
Operating Systems Supported	Windows, Mac, Linux
Connectivity	Ethernet
Maximum Paper Capacity	850 sheets