CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS SETTINGS
The Toner Darkness setting is too light.
• From the printer control panel, change this setting from the Quality menu.
• For Windows users, change this setting from Print Properties.
• For Macintosh users, change this setting from the Print dialog and pop‑up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
Troubleshooting
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