Diagnostic information 2-11
7526
Restore Held Jobs
Go/Stop?
If the printer detects Print and Hold (or parked) jobs stored on the hard disk during Power-On
Self Test (POST). Choices are:
• Restore—Print jobs are restored, and Restoring Held Jobs x/y, where x is the number
of the job restored and y is the total number of jobs to restore. You can quit restoring, and
the remainder of the jobs will remain on the disk, but cannot be accessed until they are
restored at the next POR.
• Do not restore—Held jobs will remain on the disk, but cannot be accessed until they are
restored at the next POR. Held jobs may not be restored appears.
• Tell me more—additional information is available
Securely Clearing Disk
Space
Disk wiping process is recovering disk space. The message clears when all memory blocks
are cleared.
Tray Length Guide
Missing
Replace the tray length guide.
Unsupported USB
device, Please Remove
Remove the unrecognized device to continue.
Unsupported USB hub,
Please Remove
Remove the unrecognized device to continue.
Unsupported Mode Unplug camera and change it to a mode where the camera can access PictBridge. Plug the
camera back in to continue.
Unsupported Disk Remove the unsupported disk to continue.
3x through 8x attendance messages
31 Defective or Missing
<color> Cartridge
• Reseat the specified toner cartridge.
• Inspect the smart chip card contacts (A) for damage, contamination or positioning error. If
damaged, contact your next level of service.
• Inspect the toner cartridge contacts for damage/contamination. Replace the toner
cartridge if defective.
• Replace the indicated cartridge.
• If the problem still exists, see “31.xx—Cartridge errors service check” on page 2-46.
32 Unsupported
Cartridge
• Check to see if the toner cartridge is a supported cartridge.
Note: Once the cartridge shipped with the printer is exhausted, it must be replaced by a
supply cartridge (refer to the User’s Guide for part numbers.)
If the specified toner cartridge is a supported cartridge, reseat the cartridge.
• Inspect the toner cartridge contacts for damage or contamination. Replace the toner
cartridge if defective.
• Inspect JSBTN1 cable connection. Properly connect the cable if not connected properly.
Replace the cable if damaged.
• If the problem still exists, replace the system board. See “System board removal” on
page 4-165.
Error code Action
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