2-36 Service Manual
7526
250.05 While feeding from the multipurpose
feeder, the input sensor is not made.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Multipurpose feeder pick
mechanism failure
• System board failure
• Remove all the media present in the paper path.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or
multipurpose feeder.
• Properly set media restraints in the paper tray.
• Check the multipurpose feeder pick tires, and
then clean if necessary.
• Replace the paper tray.
• If the previous actions do not fix the problem, go
to “146.xx, 148.xx—Motor (MPF/duplex) error
service check” on page 2-57.
250.21 Multipurpose feeder motor stalled.
Possible causes:
• Multipurpose motor failure
• cabling failure
• MPF gear assembly failure
• System board failure
• Defective media present sensor
• Remove all the media present in the paper path.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or
multipurpose feeder.
• Properly set media restraints in the multipurpose
feeder.
• If the previous actions do not fix the problem, go
to “146.xx, 148.xx—Motor (MPF/duplex) error
service check” on page 2-57.
282.01 Scanner Static Jam—ADF skew
sensor
• Remove all media present in media path.
• Check the ADF skew sensor for proper
operation. Go to “ADF skew sensor service
check” on page 2-145.
283.03 Scanner Static Jam—ADF pickup jam • Remove all media present in the media path.
• Check for obstructions in the media path.
• If the problem persists, go to “283.03—Scanner
ADF pickup/feed jam service check” on
page 2-99.
283.03 Scanner ADF feed jam. • Remove all media present in the media path.
• Check for obstructions in the media path.
• If the problem persists, go to “283.03—Scanner
ADF pickup/feed jam service check” on
page 2-99
285.01 Scanner static jam—jam sensor. • Remove all media present in media path.
• Check ADF jam sensor for proper operation. Go
to “ADF jam sensor service check” on
page 2-143.
284.01, 283.05, 285.01,
285.05
• ADF scanning sensor jam.
Possible cause is sensor never
made.
• ADF jam sensor jam.
• Remove all media present in the media path.
• Check for obstructions in the media path.
• Check the ADF jam sensor for proper operation.
Go to “ADF jam sensor service check” on
page 2-143.
290.11 Scanner ADF cover open jam.
Possible causes:
• ADF cover sensor flag
• ADF cover sensor
• ADF improper grounding of the
feed shaft to skew shaft or feed
shaft to ADF upper cover
• Remove all media present in the media path.
• Check ADF left door interlock sensor for proper
operation. Go to “290.11—Scanner ADF cover
open jam service check” on page 2-100.
Error code Description Action
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