12
lippertcomponents.com 574-537-8900 Rev: 02.17 Solera
®
Power Awning
SoSolera
Power Awning Troubleshooting
What's Happening? What Should Be Done?
Awning won’t open or close.
If optional travel locks are installed, ensure that they have
been unlocked.
Verify the fuse is good.
Check for power at the motor when the switch is in the
extended or retracted position.
Awningpitchwon’tstayintheatposition.
Check for bad gas strut.
Check pitch arm bolt for proper tension. (High winds can
causethepitcharmtodeviatefromtheatpositiondueto
the built-in safety feature of the awning.)
Make sure all 3 washers are in the proper location of the
pitch arm.
Awning doesn’t close all the way.
The awning is considered completely closed as long as the
outer arm is overlapping the mount arm. This overlap can vary.
Ensure there are no obstructions in the support arm
assemblies preventing the awning from closing.
Verify the fabric is square from unit to roll tube and is
rolling up straight on the roll tube.
Awning runs slow.
The awning will run slower during retract than extend.
Retract is approximately 35 seconds while extend is
approximately 27 seconds on a fully-charged battery.
Ensure there are 12 volts where the unit wire meets the
awning wire during retract.
Ensure the pitch arms are not bent in an upward direction.
Ensure the ground wire before the switch has a good
connection to the battery or chassis.
Lights won’t work.
There is a resettable fuse that can take up to 30 seconds
to reset.
Make sure to have 12 volts to the red wire on the light.
Awning seems to wobble when extending or
retracting.
Ensure the bolts that hold the head to the support arm
assemblies are tight.
Ensure the end caps are seated properly on the roll tube.
Ensure the shaft coming out of the head going to the end
cap isn’t bent.
Ensure the wall mount is properly secured to the wall.
Ensure no part of the support arm assemblies are bent.
Ensure the wear collar spacers are all properly located in
the support arm assemblies.
To Next Page
Loading...
