USER MANUAL SMARTneo // PAGE 35
13.1 POSSIBLE MALFUNCTIONS AND THEIR REMEDY
Problem Possible cause Remedy
Drives does not work Power supply cable not plugged
in
Plug in the power supply cable of
motor control unit
Drives not connected Plug the motor cable into the motor
control unit
Poor plug contact Plug in motor cable, power supply
cable and hand control properly
Motor control unit defective Contact the customer service
Hand control defective Replace the hand control
Drives running in one
direction only
Electricity failure during the run
or power supply cable disconnec-
ted during the run
Manual reset*)
Motor control unit defective Contact the customer service
Hand control defective Replace the hand control
Drive defective Contact the customer service
Motor control unit or
hand control does not
work
Power supply cable not plugged
in
Plug in the power supply cable of
motor control unit
Hand control not plugged in Plug in the hand control
Motor control unit defective Contact the customer service
Mains cable defective Contact the customer service
Hand control defective Replace the hand control
Poor plug contact Plug the plug in properly
Contact with liquids Replace the hand control
*) If drives move only down
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