Troubleshooting
9
• Image may become unclear when camera is tilted too close to the camera
base (e.g. pointed parallel to the ceiling). Tilt the camera using NVR or
FLIR Cloud™ Client PTZ controls.
Image is too bright.
• Ensure your camera isn’t pointed directly at a source of light (e.g. sun or
spot light).
• Check your NVR’s brightness and contrast settings.
• Move your camera to a different location.
Image is too dark.
• Check your NVR’s brightness and contrast settings.
• Move your camera to a different location.
NVR motion detection is constantly triggering.
• Turn off motion detection on the channel the PTZ camera is connected to.
NVRs use video motion detection, which means they detect motion by
looking for changes between frames (images) in the video. If the camera is
moving, the NVR will detect this as motion.
#LX400020; r.41770/42005; en-US
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