Guarantee Items
10 Guarantee Items
10.1 Basis for product guarantee
LOVOL series wheeled tractors are guaranteed according to the following documents and regulations.
Repair, Exchange and return Liability Provisions for Agricultural Mechanical Products SETC Quality
Product Quality Law of The People's Republic of China
Law of the PRC on the Protection of the Rights and Interests of Consumers
10.2 Conditions for guarantee nonperformance
According to relevant laws and regulations, some conditions are excluded from the range of guarantee. Refer to
vehicle document the Three Guarantees Certificate for details.
Note: Some behaviors may lead to invalidation for guarantee items. For details, please refer to Three-Guarantee
Service Certificate.
Note: Any unauthorized tractor
modification carried out by users or tractor application which is out of its purpose
specified in the operation manual
are not included in the guarantee range provided by the manufacturer. Please
pay attention to this.
Note:
1. When providing guarantee service, the user should offer his Three-Guarantee Service Certificate so that the
certificate should be kept properly;
2.
If there are faults in the machine, please inform distributors with contents as follows for guarantee: product
model, manufacturing no., eng
ine model and type, contents included in product nameplate, service time as
well as specific fault descriptions;
3. Repair part supply expiry date for three guarantees: it is guaranteed that repair part supply will not stop
within five years since the stop production for the product and three-guarantee parts are still in the guarantee
range. However, the delivery date for special parts should be determined after consultation within
three-guarantee period; after the expiry date for three-guarantee part supply,
price and delivery date for
supplied parts should be discussed;
4. Make sure to use special parts and oils for the product.
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