Chapter 10 Troubleshooting
10-7
10.3 Troubleshooting Questionnaire
When problems have been met during operation of the PLC Option Card of iS7 inverter series, please
write down this Questionnaires and contact the service center via telephone or facsimile.
y For errors related to special or communication modules, use the questionnaire included in the
User’s manual of the unit.
1. Telephone & FAX No
Tell) FAX)
2. Using equipment model:
3. Details of using equipment
Option Card model: .( ) Serial No.( )
KGLWIN version No. used to compile programs: ( )
4.General description of the device or system used as the control object:
5. The kind of the base unit:
− Operation by the mode setting switch ( ),
− Operation by the KGLWIN or communications ( ),
− External memory module operation ( ),
6. Is the ERR. LED of the CPU module turned ON? Yes( ), No( )
7. KGLWIN error message:
8. Used initialization program: initialization program ( )
9. History of corrective actions for the error message in the article 7:
10. Other tried corrective actions:
11. Characteristics of the error
y Repetitive( ): Periodic( ), Related to a particular sequence( ), Related to
environment( )
y Sometimes( ): General error interval:
12. Detailed Description of error contents:
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