To Next PageTo Next PageWhy is there no image output from my Lumens Webcam?
If your Lumens Webcam isn't showing an image, several factors could be at play. First, check the power supply or PoE supply functions. Second, make sure the output signals are set to streaming output. Third, verify that the camera resolution is compatible with your monitor equipment, especially if you're using 4K output. Finally, replace the cables to ensure they are not faulty.
What to do if ONVIF software cannot locate Lumens Webcam?
If the ONVIF software is unable to locate your Lumens Webcam, ensure that you are using only standard English alphabets or numbers in the [Setting]>[Video]>[Camera](Location) field on the webpage. Special characters or spaces can prevent the software from locating the device. Also, for VC-A61PN models, verify that NDI is turned [Off] in the [Setting]>[Video]>[NDI|HX] section of the web page, as either NDI or ONVIF can be used, but not simultaneously.
How to fix RS-232 control issues with Lumens Webcam?
If you're having trouble controlling your Lumens Webcam via RS-232, first, double-check that the connection is correct, paying attention to the RS-232 In/Out ports. Second, ensure that the baud rate setting on the camera matches the baud rate of your control equipment.
What to do if Lumens Webcam image is severely delayed?
If your Lumens Webcam image is experiencing significant delays, try using 1080p or 720p at 60/50 fps instead of 25/30 fps signals to improve performance.
Why is Tally lamp not working on Lumens Webcam with RS232 setting?
If the Tally lamp on your Lumens Webcam isn't working with the RS232 setting, make sure the Tally lamp function is enabled in either the setting menu (System - Tally Lamp) or the web page (Setting - Camera - Tally Lamp).
How to prevent Lumens Webcam from losing parameters after reboot?
General| Sensor Type | CMOS |
|---|---|
| Day/Night | Yes |
| Frame Rate | 30fps |
| Resolution | 1280x720 |
| Digital Zoom | 10x |
| Focal Length | 6.8~204 mm |
| Video Compression | H.264 |
| Video Output | HDMI |
| Control Interface | RS-485 |
| Power Supply | DC 12V |
| Power | DC 12V |
General guidelines for safe product operation.
Safety for installation, storage, cleaning, and battery handling.
Steps and considerations before desk installation.
Detailed steps for installing the camera on a ceiling.
Explains the various functions accessible via the remote control.
