Ingeniería de Servicio
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI) is our way to
communicate a simple remedy for some situations that you perform without the need to
call for service. The chart below describes the helpful messages you may notice
scrolling on your display when you return to start another load. These messages will
provide simple remedies you can quickly perform.
To ensure that you see the message, the washer will scroll the message continually
until you interact in some way with the controls.
After the wash cycle, the clothing wasn´t evenly distributed
enough to spin out the water. Redistribute the clothes more
evenly in the washer and then run a Drain & Spin cycle
“Po” (Water took too long
to Pump Out)
Resume cycle or enter Drain & Spin. If water pumps out,
then the clog has likely cleared. If water remains in the
washer, check for clogged or pinched drain hose. This
situation could be more likely to appear, over time, if the
external drain hose has been extended or restricted
“H2O Supply” (Water not
entering washer)
Check your house water supply. Did you forget to turn on
one or both supply valves after installation or coming back
from vacation? As soon as the message starts to scroll, the
washer will initiate a 3 minute lock-out period. The washer
controls won´t respond/change during this time. After the 3
minutes, you can begin your cycle again. If you try to bypass
the lock-out period by unplugging the washer, the 3 minute
timer will start over again.
If your machine has stopped itself before the cycle
completed, CAnCELEd will scroll in the display. On models
without a display, the two furthest right LED lights will flash.
This indicates that an error has occurred. Try to run a Drain
& Spin cycle to see if it will clear. If it does not clear, call
800GECARES (800.432.2737), in Canada, call
1.800.561.3344 for service.
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