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Troubleshoong
Troubleshooting
If the radio does not work properly as desired, please use the
following checklist:
Malfunction Possible causes/measures
No power / function
Check whether the power is switched on or
o at the wall.
Check whether the power adaptor is
properly connected to power outlet or not.
No sound
Check whether unit is set to MUTE or not.
Check whether MODE is correctly selected
or not.
Check whether cables are properly installed
or not.
Function disturbance
Switch o and unplug the unit. Leave it for
minutes and switch it on again.
WiFi not connecting Ensure WiFi mode is selected in settings and
the correct passcode is being entered for
the WiFi modem.
Spotify not connecting to my
device
- Check that your device and your radio
are both connected to the same WiFi
connection.
- Check that no other Spotify Premium
devices are nearby and able to connect to
the radio - this would interfere with the
connection.
- Ensure music is playing and the radio
device has been selected on Spotify.
- Please wait a minute to allow for
connection to be made - there may be a
slight delay in connection.
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