89 Matrix SPARSH VP210 User Guide
Department Group Call Forward
Department Group Call Forward allows you to forward calls of the respective Department Group to an extension, to
its voice mail, or to another Department Group.
Make sure ‘Dept. Group - Call Fwd’ is enabled in Class of Service.
To set Department Group Call Forward,
• Press Menu Key.
• Scroll using the Up/Down Navigation Key to select Department Group Call Fwd.
• Press Select Key.
• Enter the Department Group Number.
• Then scroll using the Up/Down Navigation Key to select the type of Call Forward — Always, When Busy,
When no-reply, When on busy/no-reply.
• Press Select Key.
• By default, Call Forward is set On Voicemail.