Matrix SPARSH VP210 User Manual

41 Matrix SPARSH VP210 User Guide
Call Transfer
Call Transfer enables you to relocate an existing call to another extension/external number. Calls can be
transferred after notifying the destination extension/external number about the impending transfer (Attended
Transfer) or can be transferred directly without notification (Unattended Transfer).
Unattended Transfer
• During an ongoing call, press T’fer Key. The ongoing call is put on consultation hold.
• Dial the number of the desired party to whom you want to transfer the call. You can make the call using the
Keypad or Dir Key or Logs Key. To know more, see “Making Calls”.
• The dialed number rings.
• Press T.C mpl Key or go On-Hook, to transfer the call.
• If you do not want to transfer this call to the party on hold and want to unhold the held call, press the Up/
Down Navigation Key
If the party to whom the call is transferred, does not answer, the call will be returned back to you.
Attended Transfer
• During an ongoing call, press T’fer Key. The ongoing call is put on consultation hold.
• Dial the number of the desired party to whom you want to transfer the call. You can make the call using the
Keypad or Dir Key or Logs Key. To know more, see “Making Calls”.

Matrix SPARSH VP210 Specifications

General

Brand	Matrix
Model	SPARSH VP210
Category	IP Phone
Language	English