McKesson TRUEresult - Display Messages

Display Messages
Display Reason Action
Temperature Error
Too cold or too hot for
testing.
Move System to area between 50°-104°F and wait 30
minutes for System to reach room temperature before
testing.
Sample not detected or
using wrong Test Strip
Retest with a new TRUEtest Test Strip and a larger
sample.
Used Test Strip, Test Strip
outside of vial too long,
sample on top of Test Strip
Repeat with a new Test Strip. Make sure sample is
touched to edge of Sample Tip. If error persists, call for
assistance.
Meter error
Call for assistance.
Test Strip error
Retest with a new Test Strip. If error persists, call for
assistance.
Test Strip removed during
test
Retest with a new Test Strip. Make sure result is
displayed before removing Test Strip.
Memory Error
Result was not recorded into Memory. Retest with a new
Test Strip.
Communication Error
Call for assistance.
Low or dead battery
Replace battery.
Out of range high results
> 600 mg/dL
WARNING!
Retest with a new Test Strip.
If result is still “HI” or “Lo”,
contact Doctor immediately.
WARNING!
Out of range low results
< 20 mg/dL
If error message still appears after action, any other error messages appear that are not shown
above, or troubleshooting does not solve the problem, call for assistance.
TRUEresult
®
Quality Assurance / Quality Control Manual
44