12-Quart Digital Pressure Cooker | Model MCPR3500 | 37
TROUBLESHOOTING
● Nothing happens after choosing a preset.
* Ensure that the lid is securely locked and that the pressure limiting valve is set to “Airtight”.
The unit will start pressurizing once the “START” button has been pressed; pressurization
can take anywhere from 5 to 40 minutes, depending on the quantity of food in the
pot. The cooking process will start after the unit has reached the appropriate amount
of pressure.
● The unit starts heating up and switches to “KEEP WARM” after a few minutes without
having cooked my food.
* The overheating protection may have turned on. Ensure that there is enough liquid in
the inner pot. Release all the pressure prior to opening the lid, then add more liquid by
1/2 cup increments until the unit is able to build enough pressure for thorough cooking.
* The lid may not be sealed, preventing the pressure to build properly. Safely remove
the lid after releasing all pressure, and ensure that the rubber sealing ring is placed
properly. Reset the unit by unplugging it for 10 seconds. Add some more liquid if
necessary. When ready to restart the cooking process, close the lid by rmly pressing it
down, and put the pressure valve to the “Airtight” position.
Please note: Every time the lid is open, liquid evaporates. Ensure to add a little more liquid
when troubleshooting this issue to avoid continuously encountering the same problem.
● Steam is being released around the rim of the lid during pressurization.
* Some steam escaping from the pressure valve or around the lid is normal and should
disappear after about 5 minutes. If steam is still showing after 10 minutes, or after the
timer has started its count down, the rubber sealing ring may not have sealed properly.
Try pressing rmly down on the lid to allow a tighter sealing of the unit.
* If steam is still escaping after you have tried pressing down on the lid, press the “KEEP
WARM/CANCEL” button, release all pressure prior to removing the lid; check the red
oat valve and/or the rubber sealing ring. Ensure that the rubber sealing ring is properly
installed (see p. 11). Rub a wet cloth along the sealing ring to ensure it is free of debris.
Verify that the red oat valve is properly installed (you should be able to easily pull
it upwards and downwards). Reposition and secure the lid, and restart the cooking
process.
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