25
REPAIR AND WARRANTY
The instrument contains static sensitive devices, and care must be taken in
handling the printed circuit board. If an instrument’s protection has been
impaired it should not be used, but sent for repair by suitably trained and
qualified personnel.
The protection is likely to be impaired if for example; it shows visible
damage; fails to perform the intended measurements; has been subjected to
prolonged storage under unfavourable conditions, or has been subjected to
severe transport stresses.
NEW INSTRUMENTS ARE WARRANTED FOR 3 YEARS FROM THE
DATE OF PURCHASE BY THE USER.
NOTE: Any unauthorized prior repair or adjustment will automatically
invalidate the Warranty.
CALIBRATION, REPAIR AND SPARE PARTS
For service requirements for Megger Instruments contact:
Megger Limited or Megger
Archcliffe Road Valley Forge Corporate Centre
Dover 2621 Van Buren Avenue
Kent CT17 9EN Norristown PA 19403
England. U.S.A.
Tel: +44 (0) 1304 502 243 Tel: +1 610 676 8579
Fax: +44 (0) 1304 207 342 Fax: +1 610 676 8625
Megger operate fully traceable calibration and repair facilities, ensuring your
instrument continues to provide the high standard of performance and
workmanship you expect. These facilities are complemented by a worldwide
network of approved repair and calibration companies to offer excellent in-
service care for your Megger products.
Returning your product to Megger - UK and USA service
centres
1. When an instrument requires recalibration, or in the event of a repair
being necessary, a Returns Authorisation (RA) number must first be
obtained from one of the addresses shown. You will be asked to
provide the following information to enable the Service Department to
prepare in advance for receipt of your instrument, and to provide the
best possible service to you.
■ Model, e.g. MFT1501
■ Serial number, (e.g. 61110357050305/1234)
■ Reason for return, (e.g. calibration required, or repair)
■ Details of the fault (if the instrument is to be repaired)
2. Make a note of the RA number. A returns label can be emailed or faxed
to you if you wish.
3. Pack the instrument carefully with plenty of padding, but no pressure on
window or glass.
4. Ensure the returns label is attached, or that the RA number is clearly
marked on the outside of the package and on any correspondence,
before sending the instrument, carriage paid, to Megger.
5. You make track the progress of your return on line by accessing the
Service/Support facilities at www.megger.com
Approved Service Centres
A list of Approved Service Centres may be obtained from the UK address
shown. If outside UK/USA please consult your distributor for the most
convenient Service Organisation.
To Next Page
Loading...
Need help?
General
