Troubleshooting Tips
Memotec Inc. 6-3
Console connection
does not work, with:
POWER LED green
STATUS LED amber
ALARM LED any
state
Incorrect cable connection Make sure you are using
the factory-supplied con-
sole cable
Make sure the cable is
properly plugged into the
CONSOLE port and the
console terminal COM port
HyperTerminal communica-
tions program
Change Emulation param-
eter setting from Auto
detect to ANSI (see )
Incorrect modem setting Set the modem to ignore
DTR: execute the AT com-
mand at&d0
Set the modem to Auto
Answer mode: execute
ats0=1
Console terminal dis-
plays unreadable
characters
Console terminal was not
set to the default console
speed before startup
Set your console terminal
emulator to 9600 bps, and
start again
LAN connection does
not work
No power to LAN hub Make sure the power outlet
has power
Make sure the LAN hub is
properly plugged in and
switched on
Incorrect cable connection If LINK LED is off, check
LAN cable and replace if
damaged
If LINK LED is on, make
sure you are using the cor-
rect IP address for trans-
missions
Symptom Possible Problem Solution
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