METER AQUALAB User Manual

61
AQUALAB VSA
Table 6 Troubleshooting the AQUALAB VSA (continued)
Problem Possible Solutions
Low or High System
Pressure Warning
Ensure the gas input plug is properly installed.
Turn the external gas setting on or off (as applicable).
Check that external gas pressure is within the recommended range
for running a test.
Reinstall the desiccant tubes properly (Section4).
Check that the water chamber plug is properly installed (Section4).
Check that the pump system is operating normally.
If you continue to receive a message after the above items have
been checked, contact Customer Support for further options.
Power was reset message
Power was lost during a test.
If Auto Restart is on, the test automatically resumes after a device
reset. If Auto Restart is turned off, then the test stops running
following a device reset. To prevent device resets, METER strongly
recommends connecting the VSA to an Uninterruptible Power
Supply (UPS).
Scale failure
The VSA cannot communicate with the scale.
If the scale is reading overload or underload, then the balance is
either misaligned or broken. If any of these instances occur, the
instrument needs to be serviced by METER (Section9.3)
Scale Reading Instability
message
The VSA is unable to read stable readings from the balance.
Clean the sample chamber, air cylinder, weighing pan, and the
space under the air cylinder.
Check the air cylinder for damage.
If this message continues to appear, contact Customer Support.
Critical error while starting
the test
Verify the sample weighed at least 5 mg.
Verify the test has a name.
Verify the test has at least one stage.
If this message continues to appear, contact Customer Support.
Cannot communicate with
the VSA
Plug in the VSA USB cable in to power and the instrument.
Verify the correct COM port is selected.
Restart the VSA.
Restart the computer software.

METER AQUALAB Specifications

General

Brand	METER
Model	AQUALAB
Category	Measuring Instruments
Language	English