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SERVICE
If there is a significant change in pump calibration or the pump begins to become
inconsistent, it may need to be replaced. Contact Customer Support to request instrument
servicing.
SATURO is powered by 12-V, 7-A sealed lead acid battery. Over time, there will be a decrease
in the maximum charge value of the battery. If the battery does not come up to full capacity
after a full charge (typically 4–6 h), it will need to be replaced. Contact Customer Support for
information for a new battery and servicing.
The guidelines in Table 3 may also help identify any potential maintenance problems.
Table 3 Diagnostics screen metrics
Metric Acceptable Ranges/Required Servicing
Water Level Should range from −3.9 to 6.2 cm
Air Pressure Variable; should remain <40 cm
Battery ~11.1 to 13.7 V
Charging Status Variable; recommend beginning test with 100%
Temperature Do not exceed operating temperature; 0–50 °C
Cap Sensor NA
Water Pump Service at 500 h
Cartridge Service at 500 h
Air Pump Service at 500 h
4.3 TROUBLESHOOTING
Table 4 lists common problems and their solutions. If these solutions do not solve the issue,
contact Customer Support.
Table 4 Troubleshooting SATURO
Problem Possible Solutions
SATURO does not turn on
Fully charge the battery.
If this does not fix the issue, contact Customer Support.
“Firmware is corrupted!
See Manual.”
Check for firmware updates within the SATURO Downloader by
clicking Help > Check for Firmware Updates. Connect SATURO to
the computer and follow the instructions in the updater.
WARNING: Taking this action deletes all data from the unit.
NOTE: METER can extract data from units.
Test name already exists
If a new test has the same name as a completed test that is
already stored in memory, then this message will appear.
Rename the test.