MG Windsor EV - Page 239

ROADSIDE ASSISTANCE
SUMMARY OF CUSTOMER
BENEFITS
Roadside Assistance at home or on
the road If your vehicle is
immobilized, whether at home or on
the road, JSW MG Roadside
Assistance will attend to your
vehicle. For conditions where we
decide that the cause of the
breakdown/ immobilizations can be
solved at the roadside, a technician
will be sent to try and mobilize your
vehicle at your location.
Vehicle Recovery
If your vehicle is unable to be
mobilized following a mechanical or
electrical breakdown, a recovery
vehicle will be sent to recover your
vehicle to the nearest Authorized
JSW MG EV Dealer.
Taxi
If your vehicle is being towed to the
nearest authorized JSW MG EV
Dealer (for break down / accident
cases), JSW MG Roadside
Assistance will also provide taxi
assistance. Taxi will be given from
breakdown spot and breakdown
moment till the towed car reaches
the workshop. (Barring accidental
cases wherein pickup and drop taxi
will be given upto 100km). Taxi will
be given to the number of people
equal to legal capacity of the car.
Custody Services
If towing is delayed, or if the
technician on spot is unable to fix
your vehicle, JSW MG Roadside
Assistance will arrange for personnel
to take custody of your vehicle.
Vehicle Recovery following an
Accident
If your vehicle is unable to be
mobilized following a road traic
accident, JSW MG Roadside
Assistance will organize to send a
recovery vehicle to recover your
vehicle from the accident site to the
nearest authorized JSW MG EV
Dealer.
Medical Coordination
In case of a medical assistance
required by you during the
breakdown, JSW MG Roadside
Assistance team will help for the
medical coordination.
Accommodation Assistance
In case of a breakdown occurring
outside customer's home city /
vehicle being towed outside home
city, and if so needed by you, JSW
MG Roadside Assistance will help
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R e p a i r & M a i n t e n a n c e