Troubleshooting
Elix® 20, 35, 70 and 100 49
Chapter 5 TROUBLESHOOTING
5-1 MAINTENANCE, ALARM, ALARM STOP AND CUSTOM MESSAGES
TYPES OF MESSAGES
There are 4 types of LCD messages that can be displayed whenever there is a need to prompt the user about a problem or when
maintenance is needed.
The 4 types of messages can be classified as:
Maintenance Message – The Yellow LED is blinking while the message is displayed. The Elix System continues to operate.
Alarm Message – The Red LED is blinking while the message is displayed. The Elix System continues to operate.
Alarm Stop Message - The Red LED is blinking while the message is displayed. The Elix System is stopped and will not go into
PRODUCTION or RINSING Mode.
Customised Message – Two customised messages can be added to the Elix System by a Service Representative via a computer.
These messages can be individually set-up to be displayed as a Maintenance Message, an Alarm Message or as an Alarm Stop
Message. For example, one Customised Message could be set-up as a Maintenance Message and the 2nd Customised Message
could be set-up as an Alarm Message.
If a SDS Accessory is being used with a single pump, then only one Customised Message is available.
If a SDS Accessory is being used with 2 pumps (duplexed pumps), then no Customised Messages are available.
When an Elix System is manufactured, there are no Customised Messages added during its manufacture.
HOW MESSAGES ARE DISPLAYED AND OTHER INFORMATION
1. The messages are only displayed during operating modes and in STANDBY Mode. For example, if you were using the SETUP
Menu, then you would not see an Alarm Message displayed until you exited SETUP Mode.
2. Alarm Stop Messages will not be shown in PRESSURE TEST, DEPRESSURISATION, TANK FULL and STANDBY Modes.
3. Alarm Stop Messages can be removed by going to STANDBY Mode. However, the condition causing the message is not reset.
Pressing RESUME (during an Alarm Stop Message) will tell the Elix System to re-check all stop conditions. The Elix System
will go back to PRODUCTION Mode if the stop conditions are not found again.
4. If a water quality issue (for example, a Customised Message related to RO % Rejection) causes an Alarm Stop Message, then
pressing RESUME will change the condition from Alarm Stop to Alarm for 2 hours. After 2 hours or if the Elix System goes to
TANK FULL or STANDBY Mode, the Alarm Stop condition will reappear.
5. Up to 5 messages can be displayed at one time.
6. If an Alarm or Alarm Stop Message is displayed, then any Maintenance Message(s) are not displayed.
7. The Alarm Stop Message(s) will not effect the operation of the SDS or ASM Accessories.
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