Interleaf EP5000/EP4000 TROUBLESHOOTING
97.04.01
T-25
uCopier Paper Take-Up Misfeed Clearing Procedure
Symptom Step Check Item Result Action
D Paper is not taken
up at all.
1
Does the paper being used
meet product specifica-
tions?
NO
Instruct the user to use the
paper that meets product
specifications.
D Paper is stationary
before the Paper
Take-Up Sensor.
2
Is the paper curled, waved,
or damp?
YES
Change the paper. Instruct
the user in how to store the
paper.
3
Is the Trailing Edge Stop or
Edge Guide in good posi-
tion?
NO
Position the edge stop and
guide to meet the paper
size.
4
Are the Paper Take-Up Roll
and Separator Roll de-
formed, worn, or dirty with
paper dust?
YES
Clean or change the Paper
Take-Up Roll and/or Sepa-
rator Roll.
5
Is the Paper Take-Up Motor
(M11, M12) turning when
the Start key is pressed?
NO
Check the motor for over-
load.
Run the “Controller/Board
YES
Change PWB-A.
6
Check.” Is either of the
malfunction codes C032A
and C032B displayed?
NO
Change M11, M12, or
PWB-C.
Paper is stationary
at the Vertical Trans-
port Section.
1
Are the Vertical Transport
Rollers deformed, worn, or
dirty with paper dust?
YES
Clean or change the Verti-
cal Transport Rollers.
2
Does PC63 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(IC3A) APB6.
NO
Check the PC63 actuator
for operation and, if it
checks okay, change PC63.
3
Does PC64 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(IC3A) APB7.
NO
Check the PC64 actuator
for operation and, if it
checks okay, change PC64.
4
Does PC56 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(IC3A) APB3.
NO
Check the PC56 actuator
for operation and, if it
checks okay, change PC56.
5
Does PC57 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(IC3A) APB4.
NO
Check the PC57 actuator
for operation and, if it
checks okay, change PC57.
Does PC54 operate proper-
ly?
YES
Change PWB-A.
6
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(IC5A) BPB6.
NO
Check the PC54 actuator
for operation and, if it
checks okay, change PC54.