56 Using the phone system
Final
3 Try to transfer the call again.
If you choose not to complete the transfer, press the QUIT softkey, then
press the flashing Line Appearance key to retrieve the original call.
You can use the key instead of the TRANS or TRANSFER
softkey.
Transferring a call to voice mail from the 5224/5324 phone
If your administrator has configured an auto attendant for voice mail deposit,
you can transfer a call directly to a co-workers voice mail box.
To transfer a call to voice mail, follow these steps:
1 While on an active call, press the key, or the TRANS softkey.
The system places the call on hold, and the LCD will display:
2 Enter the extension of the auto attendant that your administrator has
created for voice mail deposit.
3 Select the auto attendant voice mail deposit option and enter the
extension of the co-worker to whom you are transferring.
4 Select the TRANSFER softkey (or the key) to complete the
transfer. The LCD displays the message “Transfer Complete” for
approximately five seconds before returning to an idle state.
Twinned calls on the 5224/5324 phone
If you have configured your phone to be twinned to another phone (the
twinning target), then incoming calls will ring at the same time on the other
phone. See “Twinning” on page 136 for details on how to configure the
twinning option for your phone.
If you answer the call on your desk phone, the twinning target phone will stop
ringing.
If you answer the call on your twinning target phone, the Line Appearance key
on your desk phone will remain lit. To pull back the call to your desk phone,
simply press the corresponding Line Appearance key. The call disconnects
from the twinning target phone and connects to the desk phone.
Transfer To:
DIR QUIT
Transfer To: 701
QUIT
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