88 Using the phone system
Final
Joining two calls on the 5304 phone
The 3-way call feature allows you to conference together two calls on your
phone's Line appearances. You must have a Transfer/Conference memory
key programmed to use this feature. See “Program memory keys” on
page 124.
To activate a 3-way call in these circumstances, follow these steps:
1 While on an active call, press the Transfer/Conference key twice.
2 Select the Line Appearance of the person on hold that is to be connected.
3 Press the Transfer/Conference key again. The 3-Way Call is now
activated.
Account codes on the 5304 phone
Account codes can be entered against incoming and outgoing calls to
associate those calls with a particular client or account. Account code entry is
accepted before a call is placed or during a call. You must have a memory key
programmed with the Account Code feature.
Account code entry on the 5304 phone
To enter an account code before you place a call, follow these steps:
1 Select the Account Code key. The LCD displays:
2 Enter the account number using the phone keypad. The LCD displays the
account code entered:.
3 Press the # key to start your call. The next available line appearance is
selected, dial tone is heard and your phone LCD updates.
4 Proceed with making your call.
To enter an account code during a call, follow these steps:
1 Select the Account Code key. The LCD displays:
2 Enter the account number using the phone keypad. You hear a tone as
you press the phone keys, but the person on the other end does not. The
LCD displays the account code entered:
Account Code:
Account Code: 1234
Account Code:
Account Code: 1234
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