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Mitel 5540 User Manual

Mitel 5540
85 pages
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MITEL
5540 IP Console
User Guide
Release 1.0

Table of Contents

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Mitel 5540 Specifications

General IconGeneral
SpeakerphoneYes
Weight0.9 kg
Ethernet Ports2
PoEYes (802.3af)
Supported ProtocolsSIP
Headset PortYes
DisplayGraphical LCD with backlight
Dimensions200 x 200 x 100 mm

Summary

Getting Started

Introduction

Overview of the Mitel 5540 IP Console User Guide, covering its purpose and scope.

Using this Guide

Guidance on how to navigate and effectively use the information presented in the user guide.

Conventions

Explanation of typographical and formatting conventions used throughout the document.

About the Console

Details on the console's components, including physical parts and their functions.

Adjusting the Console

Instructions on how to adjust console settings like ringer volume, contrast, and brightness.

Cordless Headset Operation

Procedures for connecting and operating a cordless headset with the 5540 IP Console.

Call Handling

Answering Calls

Guide to answering incoming calls, including indications of call waiting.

Transferring Calls

Steps for transferring an active call to another extension or destination.

Placing Calls

Instructions on how to initiate outgoing calls using the console.

Call Hold and Recall

Procedures for placing calls on hold and retrieving them, including hold recalls.

Conferences and Call Splitting

How to set up conference calls and split them into private conversations.

Paging and Intercom Calls

Using paging features for public announcements and intercom calls.

Do Not Disturb and Message Waiting

Managing Do Not Disturb status and setting Message Waiting indications for extensions.

Phonebook and Serial Calls

Using the phonebook for lookups and setting up serial calls.

Tone Signaling and Night Service

Enabling tone signaling for services and answering calls during night service.

Directed Call Pickup

Answering calls ringing at other extensions or retrieving misplaced calls.

System Functions

System Alarm Information

How to view and interpret system alarm messages indicating faults.

911 Call Alarms

Handling emergency 911 call notifications and directing emergency services.

System Date and Time

Procedures for setting the console display's time and date.

Call Forwarding Management

Canceling call forwarding for extensions and setting it up for specific extensions.

Do Not Disturb Management

Canceling Do Not Disturb for extensions and setting it up for specific extensions.

Console Identity

Displaying the console's extension number and system software version.

Extension Functions

Extension Status Viewing

How to view the current status, COS, COR, and feature activation of an extension.

Call Forwarding Setup

Setting up and canceling call forwarding for individual extensions.

Do Not Disturb Setup

Setting and canceling Do Not Disturb (DND) for individual extensions.

Message Waiting Setup

Notifying extension users that a message is waiting at the console.

Advisory Messages

Reading, setting, or clearing advisory messages left on a phone.

Extension Service Management

Taking extensions out of service or returning them to service.

Trunk Functions

Trunk Status Viewing

How to view the current status and features assigned to a specific trunk.

Trunk Group Busy Status

Checking the busy status of trunk groups and displaying related information.

Accessing and Managing Trunks

Procedures for accessing specific trunks for outgoing calls and taking trunks out of service.

Hotel/Motel Features

Room Call Restrictions

Setting restrictions on guest room phones, such as blocking local or long distance calls.

Room Data Display and Changes

Displaying and changing room occupancy, condition, and service status.

Room Status Listing

Listing rooms by occupancy and condition status, and counting rooms in specified states.

Guest Check-in and Check-out

Procedures for checking guests into and out of rooms, updating their status.

Wake-up Call Management

Setting, changing, and canceling wake-up calls for guest rooms.

Reference

Telephone Directory

A template for recording important telephone numbers like police, fire, and hospital.

Class of Service and Restriction

Explanation of Class of Service (COS) and Class of Restriction (COR) codes.

Console Display Abbreviations

A list of abbreviations used on the console display and their meanings.

Advisory Messages for Telephones

Default messages that can appear on display telephones and how to manage them.

Glossary

Definitions of technical terms and features used in the manual.

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