Mitel 5540 - Setting up a Serial Call

Mitel 5540 IP Console - User Guide
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Setting up a Serial Call
The Serial Call feature allows outside callers to talk to more than one extension user in sequence
without redialing the main business number each time.
To set up a serial call while connected to an outside call:
1. Tell the caller to remain on the line after completing each call.
2. Press [Serial Call].
3. Dial an extension number.
4. Press Release.
When the extension user hangs up, the outside call returns to the
console as a recall.
5. When the call returns to the console, press [Recall].
6. Dial the next extension number, and then press Release.
7. When all calls are completed, press [Serial Call] and then Release.